Data breaches and leaks are a fact of life for all organisations, and their impact varies dramatically. Much hinges on how well you are seen to respond.
Calibrating a response is rarely straightforward when it is unclear who’s attacking you, what they have taken, what their motive is, and what they’re going to do with your data.
Regulatory regimes are tightening. And the fact that regulator, customer, investor and other stakeholder privacy requirements and expectations vary significantly across industries and cultures only makes life more challenging.
As a result, unclear, inaccurate and untimely messages are common, leading to frayed confidence and trust and unnecessary damage to sales and share price.
In this interesting, insightful and useful talk, Charlie Pownall burrows into recent cyber and data privacy incidents to identify how companies can respond effectively to these insidious and complex challenges under GDPR and emerging data privacy regimes.