Data breaches and leaks are a fact of life for all organisations, and their impact varies dramatically. Much hinges on how well you are seen to respond.
Calibrating a response is rarely straightforward when it is unclear who’s attacking you, what they have taken, what their motive is, and what they’re going to do with your data.
The fact that regulator, customer, investor and other stakeholder privacy requirements and expectations vary significantly across industries and cultures makes life even more challenging.
As a result, unclear, inaccurate and untimely messages are common, leading to frayed confidence and trust and unnecessary damage to sales and share price.
In this interesting, insightful and useful talk, Charlie Pownall burrows into the nooks and crannies of famous, infamous, and unreported data breaches to identify how companies can respond appropriately to these insidious and complex incidents.
Contact Charlie Pownall for further information.