There is a wealth of tools which companies can now use to identify, assess, manage and track business risks and reputation threats on the internet and in social media. While all offer a monitoring component at their core, and many have multiple uses, they fit broadly into the categories below.
Here are some of the better quality tools currently available:
Marketing & communication
- Crimson Hexagon
- Networked Insights
- Salesforce Social
Digital/social risk monitoring & management
Social media compliance
Which online risk & reputation monitoring tools do you recommend?
Last updated: October 2016