Here is a selection of by-lined opinion articles, analysis and commentary on topical reputation and communications-related issues for the business, technology and trade media.
See also media coverage.
- What the EU AI Act Means for Communicators – CIPR Influence, October 2021
- What the UK’s Exam Results Fiasco tells us about AI and Algorithmic Transparency – CIPR Influence, May 2021
- What the EU’s AI Regulation Proposal Means for Communicators – CIPR Influence, April 2021
- Is the Coronavirus a Crisis, Disaster or Emergency? – CIPR Influence, April 2020
- Why Deepfakes should be on the Reputational Radar – CIPR Influence, October 2019
- How to Minimise the Risks of AI Voice Impersonation – InfoSecurity, September 2019
- How to Manage Reputational Risk – CIPR Influence, July 2019
- Why VW’s Electric Driving Campaign is Worth the Risk – CIPR Influence, June 2019
- How to Win the Trust of Regulators and Customers When the GDPR Honeymoon Ends – CPO magazine, May 2019
- It’s Time to Ditch the Term Public Relations – CIPR Influence, April 2019
- Why the UK government Failed to Tackle the Euromyths – EUobserver, April 2019
- Six Imperatives to Navigate and Recover from a Data Breach under GDPR – BRINK Asia, March 2019
- Book Review: Rethinking Reputational Risk – CIPR Influence, January 2019
- Ten Useful Books on Online Reputation – CIPR Influence, February 2018
- Five Steps to Prepare for Data Breach Communications under GDPR – CIPR Influence, February 2018
- How Asia Differs to the West When Handling Crises Online – CIPR Influence, August 2016
- How Social Media Impacts Crisis Communications – CIPR Influence, August 2016
- Practical Lessons in Crisis Communications from a Toxic Spill in Vietnam – CIPR Influence, July 2016
- How to Avoid Social Media Fires – Vietnam Investment Review, July 2016
- Three Ways to Reduce The Likelihood of Employees Staining Your Company’s Reputation – CrowdControlHQ, February 2016
- Employees Going AWOL in Social Media – PR Week, December 2015
- Wikipedia for Reputation Management Pt 2 – Social Media Today, December 2015
- Wikipedia for Reputation Management Pt 1 – Social Media Today, December 2015
- Building Trust from the Get-go – Jumpstart HK, November 2015
- Transforming Digital Communications in Asia [pdf] – VMA Group Asia The Pulse 2015/16, August 2015
- What’s Driving Brand Crises in China? – Social Media Today, August 2014
- Sledgehammers, Nuts & Social Media – PR Week, June 2014
- Social Media: A Dish Best Served Rare? – Singapore Business Review, March 2014
- How Hong Kong Firms Can Protect Their Brands Online – Hong Kong Business, March 2014
- Asia’s Top Social Media Fails – ClickZ, December 2013
- Why Mobile Chat Requires Kid Gloves – ClickZ, September 2013
- Death of the Social Media Crisis – Social Media Today, June 2013
- Time to Re-Think Digital Influence – Social Media Today, March 2013
- A Call to Arms: Getting CEOs Social – Public Affairs Asia, February 2013
- How to Avoid Social Media Humiliation – ClickZ, February 2013
- 12 Principles for Responding to Negative Online Comments – Social Media Today, December 2012
- A Broader View of Online Reputation Management – ClickZ, October 2012
- Making Sense of Social Media – Public Affairs Asia, August 2012
- Advertorial 2.0: Handle with Care – iMedia Connection, April 2009
Website is of Limited Value as Word of Mouth Accelerates – Letter to Financial Times, November 2007- The Net Best Thing – Investor Relations magazine, March 2000