A selection of online reputation, business risks and reputation risk frameworks and other tools from Charlie Pownall’s book Managing Online Reputation.

Types of negative situations

Role of social media in shaping reputation

Top risks to business from social media

Categories of business risk

Severity classification of reputational risk

If you are using these graphics for professional purpose, please make sure each is properly credited in line with the Terms & Conditions of this website.

Contact Charlie Pownall to discuss your online reputation management requirements.