Welcome. I help protect, manage and defend the name, image and reputation of companies, organisations and individuals.
I do this through consulting and training, working direct, alongside third parties or in conjunction with carefully selected partners.
A regular commentator and speaker, I am the author of Managing Online Reputation, heralded variously as ‘the art of reputation for the digital age’ and a ‘must-read for any business leader concerned with the critical issue of corporate reputation’.Lates
Latest news
- Interview with Strategic RISK magazine on employee use of social media
- Business Book Talk podcast interview
- Managing Online Reputation: now in Vietnamese
- Author interview with My Business Book Club
- Forbes interview: Online Reputation in China
Insights & commentary
- Book review: Crisis Proofing, by Tony Jaques
- The art of not kicking the competition when it is down
- The risks of employee personal social media accounts
- How social media impacts crisis communications
- Practical lessons from a toxic spill in Vietnam
- PJS/YMA: sacrificing reputation to protect privacy
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